Resources - American Association of Service Coordinators

Resources

As the home for Service Coordinators, AASC is dedicated to giving you the tools you need to unlock professional success. We’re proud to unveil the results of the 2023 Salary Survey to help you and your employer advocate for the future!

NEW Report: 2023 Salary Survey
See Industry Trends, Wage Growth Development for Service Coordination

The 2023 survey provides an in-depth look at income and employee trends in the Service Coordinator field. In our extensive report and materials, you’ll find the average hourly wage of part- and full-time Service Coordinators, average annual raise percentages, common benefits included in the position and quotes from professionals across the country.

Check out the landing page for the official 2023 Salary Survey report, along with features that help you see the full picture. Scroll through the Data Dashboard for a quick, interactive summary of key findings from this year’s report. Or take a glimpse at the State-by-State Guide for a deeper look into how your wages compare to the average in your state. Learn more

Member Resources

AASC Online: Software for Service Coordinators

Since 2004, AASC Online has been helping service coordinators simplify everything from tracking service referrals to standardizing outcome measurement to automating performance reports. Join more than 3,600 service coordinators who use AASC Online to make their jobs easier.

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Service Coordinator Sample Forms

AASC has created more than 30 sample service coordinator forms to reflect HUD’s new Standards for Success reporting and the Service Coordinators in Multifamily Housing Program Resource Guide. While some forms aim to meet HUD requirements, service coordinators working in all types of properties can benefit from the templates.

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My Community Directory

My Community Directory, an exclusive membership benefit provided by AASC, is a new virtual resource guide for service coordinators. My Community Directory provides instant access to comprehensive, localized listings with hundreds of programs in every U.S. zip code.

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Requesting Supportive Services Funds for PRACs

AASC has created resources, including a video training and example Supportive Services Plan, to assist properties requesting HUD Supportive Services Funds.

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Service Coordinator NOFO Toolkit

AASC provides resources for owners and agents seeking to apply for HUD Multifamily Service Coordinator Grants through the 2023 Notice of Funding Opportunity. A toolkit aims to simplify the funding request process.

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Member Directory

AASC has more than 4,000+ members representing more than 960 organizations nationwide. Search for members by name, company/ employer or location and start a conversation with a colleague.

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Public Resources

HUD Exchange Standards for Success

This online platform provides program information, guidance, services and tools related to HUD’s Standards for Success standardized reporting framework for its discretionary-funded programs.

View information about the new Standards for Success Training website. There you will find answers to frequently asked questions and support resources for the annual report.

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HUD’s Service Coordinator in Multifamily Housing Program Resource Guide

AASC’s leadership assisted HUD and Abt Associates in developing the guidebook, which details all aspects of the HUD multifamily service coordinator program. Previously addressed in a chapter of HUD’s Management Agent Handbook, service coordinators now have a stand- alone resource to guide their work.

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Professional Code of Ethics

AASC developed the Professional Code of Ethics handbook to further its goal of establishing the highest ethical conduct for all service coordinators.

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Supplemental Links

AASC compiled a list of useful resources to help service coordinators best serve their residents.

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Become an AASC Member

AASC serves its 4,000 members by keeping them informed, helping them to do their jobs, and representing them on a state and national level. Plus, AASC membership will save you money along the way.

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