Provider Profile

• States Served: CT, MA, RI
  
• Years of QA Experience: 11+ years
  
• Number of Properties Served: 26-50
  
• Number of QA Supervisors: 3
  
• Service Coordinator(s) per QA Supervisor: 10
  
• Frequency of Reviews: Semi-Annually
  
• Location for QA Services: Onsite and Offsite
  
• Tasks Completed by the Company:
  • Monitoring service coordinators’ activities
    
  • Reviewing service coordinators’ files
    
  • Providing technical assistance and guidance
    
  • Setting goals and completing program evaluations
    
  • Reviewing the supportive services plan
    
  • Helping the service coordinator establish and sustain partnerships Ensuring resident privacy
    
  • Submitting annual QA report to HUD
    

Resources

• Standards Guidelines
• Training Guidelines/Schedule
• Progress Note Training